Booking Holidays
    Important Information and Conditions

    Goods & Services Tax Included

     

    Margaret River Air Packages

    Full payment is required at the time of booking. Subject to the conditions of carriage of Skywest Airlines (available on request). Any passengers with any special requirements (eg wheelchair) must inform DISCOVER WEST HOLIDAYS or your Travel Agent at the time of booking. Should you cancel travel for these special discounted holiday packages, no refund will be available. You are advised to take out travel insurance. Further subject to DISCOVER WEST HOLIDAYS standard conditions (below) in all other respects. Subject to minimum passenger numbers. Not common carriers. Should the air packages not operate for any reason, a full refund will be offered. It is a condition of booking that passengers indemnify DISCOVER WEST HOLIDAYS against any further looses, claim, action or damage that may be incurred through any non-operation of air services, for whatever reason. Operators may, without notice, substitute means of transport or service suppliers. These terms apply to any substituted for altered transport or services.

    General Brochure Validity

    The general costs in this brochure are valid for travel from 1 April 2003 to 31 March 2004. The costs shown in this brochure do take account of GST and are in Australian dollars (AUD).

    Deposit, Payments & Documentation

    A deposit of $100 per person is required within 7 days of making the reservation.Final payment is to be made at least 30 days prior to departure. 

    Your Holiday Documentation will be mailed out following receipt of final payment. 

    For late bookings (14 days or less prior to the commencement of travel), a $10 late booking fee applies to cover express courier costs.Any late payments will also attract the $10 express courier fee.

    Accommodation & Childrens Rates

    Costs are generally based on a per person basis for twin share accommodation in a twin or double bedded room.A supplement is payable when one person solely occupies a room.Single rooms may not always be available.Triple accommodation is the cost based on three people sharing one room.Child rates are usually available for children sharing the same room with two adults.Often the first child is free with a minimal ‘rollaway bed ’cost for the second child.DISCOVER WEST will be happy to confirm this for you.

    Should accommodation described in a specific holiday be unavailable,a similar alternative will be used.Your Travel Agent will be informed of the alteration

    Meals

    Meals are shown as provided on each day as follows:[B ]-breakfast,[L lunch,[D ]-dinner. 

    Responsibility

    DISCOVER WEST HOLIDAYS or its accredited agents finalise all arrangements for the tours included in this brochure upon the express condition that it shall not be liable for any injury,damage,loss,accident, delays generally or any irregularity which may be caused either by reason of any defect in any vehicle,vessel or aircraft of any company or person engaged in conveying or accommodation of passengers,or in the carrying out of arrangements of the tours,or otherwise in connection herewith.

    DISCOVER WEST HOLIDAYS is a wholesaler (not a principal)and in the provision of holidays or travel products acts solely as an agent on behalf of the principals.

    Specific details of principals available on request.

    Airline Indemnity

    Airlines sole involvement in the tour programmes are as air carriers only and carry no responsibility for statements in the literature relating to the tour or any of its features and as such are indemnified against any claim, action, loss or damage which may be made against the airline or which the airline may incur as a result of any misdescription or misleading information contained in the tour literature.

    Travel Insurance

    DISCOVER WEST strongly recommends you insure against cancellation, loss of deposits,cancellation fees,baggage and medical expenses.Cover is inexpensive and your travel agent can advise you.

    Luggage

    Luggage is generally limited luggage to one normal size suitcase,and 20kg for air travel.See page 8 for special Safari Tour requirements.

    Cancellations

    If you have to cancel all or part of your holiday for whatever reason yo should contact your travel agent as soon as possible.Cancellations must be made in writing.DISCOVER WEST strongly recommends Travel Insurance to cover cancellation charges.

    Holiday cancellations will incur a Service Fee according to the following schedule:

    More than 8 days the greater of $33 per person, or 10% of the gross cost.
    Less than 8 days the greater of $85 per person, or 10% of the gross cost, if refund available.

    Minimum fee $33 per person on any holiday cancellation,prior to travel. Additional cancellation fees and non-refunds by the service providers may also apply.

    Amendments

    Should you wish to add any services to your arrangements following the confirmation of your holiday,there will be no amendment charge.Should you need to amend the dates of any services following their confirmation, a $22 service fee will apply.Should you need to partially cancel any confirmed services,a minium $22 service fee will apply.(Please note additional cancellation fees and non-refunds by the service providers may also apply.A substancially cancelled booking will be treated as a holiday cancellation and will attract a service fee as shown previously).If your Holiday Documentation is already generated,an additional re-issue fee of $22 will apply.

    After commencement of holiday,should any refunds be available from service providers for any unused services,a $100 service fee will apply to cover administrative handling of the refund,and original reservation.

    Holiday Costs

    The costs published in this brochure are accurate at the time of publishing but details of tours may change for various reasons.Please study the conditions relating to this brochure carefully and check confirmation of tour details with your travel agent before you book.The special rates featured in this brochure are only applicable for sales generated in the Australian domestic market.

    Itineraries & Descriptions

    The companies reserve the right to delete,cancel or alter tours without notice or explanation.Refunds or alternative tours will be offered.This could be caused by road or weather conditions,strikes or any other unforeseen reason.Additional expense will be at the passenger ’s cost. Travel insurance is recommended to cover for this.

    Tour return times are approximate and may be subject to change by the tour provider without notice.The type of vehicle/vessle described in a tour is a guide only,it may be substituted by another from time to time; similarly the maximum passengers indicated in a tour may vary from time to time.

    Wildlife is,by its very nature,‘wild ’and are free spirits to exist without constraints of their behaviour.While West Australia is particularly blessed with an abundance of wildlife (animals and plants),their presence is not guaranteed at any time.

    Medical

    Visitors to northern regions:the carriers warn that hot,dry conditions can prevail so recommend a medical examination for those in poor health.No responsibility can be accepted for accidents,illness or misadventure or loss of goods or possessions and it is recommended that adequate insurance can be taken out to cover against the above.Some tours are to remote areas and passengers on medication should take an ample supply with them.Any physical,mental or emotional disability that may require special handling or treatment must be advised in writing when a reservation is made.

    Please remember that the Western Australian sun can be very strong.  Be sun smart. Apply plenty of sun block, wear a hat and loose clothing to ensure you make the most out of your visit.
     





 
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